The 2024 Start Strong for Long Day Care (LDC) program commences on 1 January 2024.

The department’s web pages contain many resources for approved funded providers to understand their responsibilities including: the guidelines, Early Childhood Contract Management System (ECCMS), financial accountability, Transition to School Digital Statement and webinar on 2024 Start Strong Long Day Care program.

Start Strong for Long Day Care supports eligible services to:

• improve the service they provide through supporting capability uplift of early childhood teachers (ECTs) and educators, the attraction and retention of ECTs and educators, purchase of educational resources and program development
• reach out to their community to offer and promote quality early childhood education
• reduce the cost of early childhood education for families by providing up to $2,110 per year in fee relief for children aged 4 and above, and up to $500 per year in fee relief for children aged 3.

Changes include:

• Fee relief has been introduced for eligible 3 year old children. Families with children who are 3 years old and not yet 4 years old on, or before 31 July in 2024 and are enrolled at an eligible LDC service may save up to $500 in 2024.
• Information about program funding for 3 year old children (3YO Program Trial Payment)(formerly known as Trial Payment) which is continuing in 2024 has been incorporated into the 2024 Start Strong for LDC program guidelines. Information for all funding streams is now in a single location.
• 4YO+ Program Payment and 3YO Program Trial Payment spending rules have been aligned. The target groups remain children aged 4 and above and children aged 3, respectively. See Section 4.2 4YO+ Program Payment and 3YO Program Trial Payment spending rules of the guidelines.
• Example activities for each 4YO+ Program Payment and 3YO Program Trial Payment spending rule have been provided. See Appendix 2 – Spending rules activities of the guidelines.
• Socio-Economic Indexes for Areas (SEIFA) information has been updated from 2016 to 2021 data. The SEIFA information of a service is determined by the Australian Government using the SEIFA Index of Relative Socio-Economic Disadvantage 2021 provided by the Australian Bureau of Statistics (ABS). See Appendix 1.1 Calculation of funding of the guidelines.
• 4YO+ Program Payments and 3YO Program Trial Payments will be paid in biannual instalments, instead of quarterly instalments. See Appendix 1.2 Payment of funding of the guidelines.
• If an approved provider is transferring a service to another approved provider, the transferring approved provider must not transfer unspent funds to the receiving approved provider. Any Unexpended Funds, Reserved Funds and Surplus Funds must be returned to the department. See Appendix 4 - Service changes of the guidelines.

Yes, on 13 September 2023, the NSW Government announced several budget initiatives to invest in early learning and enhance the sector’s workforce. This included a $64 million investment over two years to provide $500 in fee relief per child, per year for parents of 3 year old children in LDC preschool programs.

Yes, the 2024 Start Strong for LDC program guidelines have been updated to include information about fee relief for 3 year old children, including program activities, requirements, objectives, outcomes and evaluation approach.

Yes, information about fee relief for 3 year old children is available on the department’s Start Strong for families webpage and within the LDC families flyer (PDF 443KB)

The declaration and consent form (PDF 91 KB) for 2024 Start Strong for LDC is available and can be provided to the families of children who are at least 3 years old on or before 31 July 2024.

To assist services to communicate the declaration and consent form to families, a template letter (PDF 130 KB) that services can download and place on their letterhead is available. This letter explains the process to access fee relief and how and why the declaration form must be filled out.

Services must keep current, complete, and accurate records in connection with the funding agreement. The approved funded provider (AFP) must retain all records for 7 years after the termination of the Funding Agreement. If the AFP ceases to operate then the AFP must ensure all records remain accessible to the department for the entire 7 year period.

Services are not required to apply for the 2024 Start Strong for LDC program. The department conducts regular checks to identify and confirm the eligibility of services. Eligible services will be contacted by the department to confirm funding arrangements. See Section 3.1 Service eligibility criteria of the guidelines.

Services are encouraged to give equal priority of access according to the guidelines below.

See Section 3.2.1 Priority of access in the guidelines for further details.

Services use the 4YO+ Program Payment and 3YO Program Trial Payment in a number of ways to improve the preschool program they provide. Funding must be expended according to Section 4.2 4YO+ Program Payment and 3YO Program Trial Payment spending rules of the guidelines.

Services use the 4YO+ Fee Relief Payment to reduce the cost of early childhood education for families by providing up to $2,110 per year in fee relief for children aged 4 and above.

Services use the 3YO Fee Relief Trial Payment to reduce the cost of early childhood education for families by providing up to $500 per year in fee relief for children aged 3.

Funding must be expended according to Section 4.3 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment spending rules of the guidelines.

Services can continue to charge these levies. Services will need to retain evidence of the reasons for additional charges for funding compliance reviews.

Services are not permitted to increase their service’s fees to offset the benefit of the 4YO+ Fee Relief Payment or 3YO Fee Relief Trial Payment.

In circumstances where it is necessary to adjust fees, such as due to reasonable increases in operating costs, approved providers must retain evidence to support the fee increase. Evidence such as increased rent or insurances can be used.

The department will be monitoring fees and additional charges through annual reporting and compliance processes for the Start Strong for LDC program. See Section 4.3 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment spending rules and Section 5.7 Financial accountability of the guidelines for further details.

Eligible children who are at least 4 years old on or before 31 July 2024 and have nominated to receive fee relief from your service will receive up to $2,110 of fee relief.

Eligible children who are 3 years old and not yet 4 years old on or before 31 July in 2024 and have nominated to receive fee relief from your service will receive up to $500 of fee relief.

Fee relief is provided as a weekly reduction averaged across your service’s total operating weeks of the year. See Section 4.3 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment spending rules and Appendix 1.1 Calculation of funding of the guidelines for further details.

Fee relief for 3 year old children enrolled in preschool programs at LDC services is an historic investment in affordable quality preschool provision for 3-year-old children and provides a path to higher fee relief for families in the year before school. This is acknowledged in the different fee relief payment amounts between 2 years before school and the year before school.

The flat rate annual allocation per enrolment for eligible children is divided by the number of operating weeks for the calendar year and applied as a weekly reduction to a family’s session fee or gap fee (after the Child Care Subsidy has been applied).

The Calculating Fee Relief Payment flyer (PDF 45 KB) will help you calculate fee relief to pass on to families.

Fee relief begins from the time of enrolment.

If a child starts later in the year, the weekly fee reduction does not change but you only apply fee relief for the weeks of enrolment . This is because services must spread the fee relief across the number of weeks they are open and apply the fee relief as a reduction to weekly fees for each child from the week the child’s enrolment starts at the service.

The 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment must be applied as a weekly reduction to a family’s session fee or gap fee after the Child Care Subsidy has been applied.

Example 1:

The Singh family enrols their 4 year old child, commencing from January 2024 for the full year of 50 weeks.

The service would calculate weekly fee relief as $42.20 ($2,110 ÷ 50 = $42.20)

The Singh family may be eligible to receive up to $2,110 in 4 year old fee relief in 2024. ($42.20 x 50 = $2,110). This is applied as a weekly reduction to the session fee or gap fee after the Child Care Subsidy has been applied.

Example 2:

The Ahmad family enrol their 4 year old child, commencing in June 2024 for 30 weeks of the full year of 50 weeks.

The service would calculate weekly fee relief as $42.20 ($2,110 ÷ 50 = $42.20)

The Ahmad family may be eligible to receive up to $$1266 in 4 year old fee relief for 2024 over the 30 weeks of enrolment. ($42.20 x 30 = $1266). This is applied as a weekly reduction to the session fee or gap fee after the Child Care Subsidy has been applied.

The Calculating Fee Relief Payment flyer (PDF 45 KB) will help you calculate fee relief to pass on to families.

The Calculating Fee Relief Payment flyer (PDF 45 KB) will help you understand how fee relief is calculated.

Yes, eligible children who are 3 years old and not yet 4 years old on or before 31 July in 2024 and have nominated to receive fee relief from your service will receive up to $500 of 3 year old fee relief from the first day of their enrolment in 2024.

Yes. The fee relief will have no impact on the amount of Australian Government Child Care Subsidy (CCS) families receive. See the case studies (PDF 44 KB) for a practical example of how the fee relief can be calculated.

Yes, all eligible children enrolled at an eligible service can access fee relief. Families do not have to be eligible or receiving CCS to be eligible for Start Strong funding. The child must be a confirmed enrolment in the service data captured in the Child Care Subsidy System (CCSS).

Where a family’s gap fees have been reduced to zero in a regular billing period, the remaining fee relief is considered a surplus (Surplus Funds). The approved provider must spend Surplus Funds to cover any additional charges imposed on the eligible child, such as levies.

Remaining Surplus Funds from the 4YO+ Fee Relief Payment may then be used to reduce the fees for children that are 3 years old and not yet 4 years old on, or before, 31 July 2024 (the child’s birthdate must be on, or between, 1 August 2020 to 31 July 2021) at the discretion of the service, for example children of families with greatest need.

Remaining Surplus Funds from the 3YO Fee Relief Trial Payment may then be used to reduce the fees for children that are 4 years old on, or before, 31 July 2024 (the child’s birthdate must be on, or before, 31 July 2020) at the discretion of the service, for example children of families with greatest need.

See Section 4.3 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment spending rules in the guidelines for further details.

Families can only access fee relief at one service at any given time. At each service their child is enrolled, parents/carers/guardians must complete a declaration and consent form to nominate which service they will access the fee relief from.

For mixed service centres/multipurpose centres, where the service receives funding under Start Strong for LDC and Start Strong for Community Preschools, families can only access fee relief from one funding program. Parents/carers/guardians must complete a Start Strong for LDC declaration and consent form and a Start Strong for Community Preschools declaration form to nominate which funding program they will access the fee relief from.

This means families cannot access 2 instalments of fee relief at the same service.

Services are not responsible for repaying any fee relief funding provided to families who have incorrectly asked for it at their service. The department will monitor access to fee relief through data collections in 2024.

Yes, a family may change their nominated service at any time. At each service, their child is enrolled, the parent/carer/guardian must complete a new declaration and consent form to confirm their change in nominated service.

When a family wishes to change their nominated service to claim fee relief, the family must:

• ensure the new nominated service is participating in the Start Strong program
• complete a new declaration form and return it to the current service indicating that the family has chosen another service to receive fee relief
• complete another declaration form for the new service indicating the family chooses the new service to receive fee relief
• all these steps should be done prior to the new service applying fee relief for the family.

Service providers are required to retain all completed declaration forms for compliance purposes.

Where an enrolment is immediately replaced by a new eligible child the remaining fee relief is passed on to the new child.

When there is a break between eligible enrolments, funding is considered Reserved Funds until the next eligible child that takes up that enrolment.

More information on Reserved Funds is included in Section 4.3 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment spending rules of the guidelines.

While families can access fee relief at only one service for their child, each service the child is enrolled in during the representative week will be provided the full allocation of 4YO+ Program Payment or 3YO Program Trial Payment in line with the program funding calculations for each eligible enrolment. More information is included in Appendix 1 Calculation and payment of funding in the guidelines.

If a service has made an error, it should back date funding to the beginning of the child’s enrolment in 2024 by applying a credit to the family account.

Services should ensure they are meeting the Terms and Conditions of their funding agreement.

The purpose of the declaration and consent form is to allow the families of eligible children to:

• nominate which service the family will receive fee relief from
• declare whether the child is enrolled at another service, and if so, nominate which service the family will receive fee relief from
• consent to the child’s information being provided to the department for the purposes outlined in the declaration and consent form and in Section 5.3 Data reporting and submission in the guidelines.

Declaration and consent forms should be completed prior to children attending your service in 2024 or upon enrolment in 2024. This will ensure fee relief is provided to families from their first week of attendance.

Families cannot access fee relief unless they complete a declaration and consent form.

Yes. Families of eligible children must complete a new declaration and consent form for 2024 Start Strong for LDC.

The declaration and consent obtained from families for 2023 Start Strong for LDC does not apply to 2024 Start Strong for LDC.

The declaration and consent form can be used for all eligible children who are at least 3 years old on or before 31 July 2024. Families will need to complete a separate form for each eligible child enrolled at your service.

Families cannot access fee relief unless the parent/carer/guardian completes a Declaration and consent form.

Services are responsible for ensuring families complete the form.

Services are encouraged to work with families to understand any concerns or barriers to completing the form.

Services should record why a family has not been able to complete a form.

It is at the discretion of the service whether to backdate fee relief by applying a credit to the family’s account.

If a service has sufficient fee relief funding, it is strongly encouraged to back date funding to the beginning of the child’s enrolment in 2024 by applying a credit to the family account.

Services should record why a family was delayed in completing a Declaration and consent form.

Yes, services are required to collect a completed declaration and consent form for all enrolled children that are eligible for fee relief, regardless of whether the family wants to access fee relief at your service.

A completed declaration and consent form is required for consent for a child’s information to be provided to the department for the purposes outlined in the declaration and consent form and in Section 5.3 Data reporting and submission of the guidelines.

A family can indicate that they do not want to access fee relief at your service in the parent/carer/guardian declaration section of the declaration and consent form.

Yes, where a family changes their nominated service the parent/carer/guardian must complete a new declaration and consent form to confirm the change and consent for their child’s information to be provided to the department.

Services must provide declaration and consent forms to the families of all enrolled children that are eligible for fee relief. Services must retain completed forms for the purposes of reporting and compliance reviews.

Services are not required to provide the declaration forms to the department unless requested.

Services must ensure they can meet the fee relief data reporting requirements where consent from the parent/carer/guardian has been provided. More information about these requirements is included in Section 5.3 Data reporting and submission of the guidelines.

Services must indicate in their software system if the parent/carer/guardian has completed the declaration and consent form and has given consent for the child's information being provided to the department.

Services must keep current, complete, and accurate records (including Declaration and consent forms) in connection with the funding agreement.

The approved funded provider (AFP) must retain all records for 7 years after the termination of the Funding Agreement.

If the AFP ceases to operate then the AFP must ensure all records remain accessible to the department for the entire 7 year period.

No. A transferring approved provider must not transfer unexpended funds to the receiving approved provider (e.g. as part of a sale of business) either by way of adjustment between the 2 parties or any other means. Any Unexpended Funds, Reserved Funds and Surplus Funds must be returned to the department. See Appendix 4 – Service changes in the program guidelines.

The Transition to School Digital Statement is a mandatory requirement of the 2024 Start Strong program for children in the year before they commence school.

The Transition to School Digital Statement communicates a child's prior-to-school learning and development to their new school, to support continuity of learning.

Early childhood teachers and educators must complete a Transition to School Digital Statement for each child in their year before school.

For more information go to Transition to School Digital Statement.

Yes, additional consent will need to be obtained from parents/carers for the TTSDS. ECEC services use the Transition to School consent form to authorise the department to collect personal and health information about the child in the TTSDS.

The TTSDS is a summative assessment of the child and provides information about the child’s development, strengths, and learning needs. The Transition to School parent consent form is the correct document to be uploaded onto the platform enabling the educator to then proceed with the completion of the TTSDS.

The purpose of the declaration and consent form is to allow the families of eligible children to:

• nominate which service the family will receive fee relief from
• declare whether the child is enrolled at another service, and if so, nominate which service the family will receive fee relief from
• consent to the child’s information being provided to the department for the purposes outlined in the declaration and consent form and in Section 5.3 Data submission in the guidelines.

Families cannot access Start Strong fee relief unless they complete the declaration and consent form.

Yes, services are required as a condition of funding to complete the Transition to School Digital Statement. The statement can be used in conjunction with other methods that are suitable for your service, families, and your local primary teachers.

The platform currently only allows for statements to be sent directly to public schools. However, services can save a statement created on the Transition to School Digital Statement as a PDF and email it to an independent, Catholic school or to the family if the child is being registered for home schooling.

Yes, consent from a child’s parent/carer/guardian must be obtained before creating a statement for the child using the platform.

Yes, consent is required for both the Declaration and consent form and the Transition to School Digital Statement.

Services must ensure all staff who will use the platform are provided with the department’s Privacy Collection Statement and agree to the enrolment process before they are enrolled to use the platform. Staff will be required to confirm this as part of the enrolment process into the platform.

If a parent or carer does not provide consent, you cannot create a Transition to School Digital Statement (TTSDS) for their child. ECEC services should record when TTSDS consent is not provided for eligible children accessing Fee Relief funding and retain for funding compliance.

The Fee Relief does not have to be returned by the family.

Completion of the Transition to School Digital Statement is recommended for children in the year before they commence Kindergarten.

This will vary due to individual service and community needs, it is recommended that it is completed at the end of the year before school with variations for individual children, family, and service needs.

Professional learning and helpful resources are available on the department’s Transition to School webpage to support teachers and educators in early childhood services to provide meaningful information in the Transition to School Digital Statement.

The Early Childhood Contract Management System (ECCMS) provides a secure portal for service providers to access information about their funded service(s) and the funding they receive.

Refer to the ECCMS service provider guide and frequently asked questions for additional support with ECCMS.

Yes, service providers must ensure that their details are up to date.

Clause 5.5 Administrative requirements of the 2024 funding guidelines identifies Approved Funded Provider responsibilities and Pages 23 to 35 of the ECCMS service provider guide details how to update.

Start Strong for LDC funding, including fee relief, is based on enrolment data, not attendance.

Funding is exclusive of GST. If the approved provider is registered for GST, the department will calculate the GST payable by the approved provider and add this to any funding payments.

It is then the responsibility of the approved provider to remit GST received to the Australian Taxation Office (ATO).

We understand that enrolment numbers change. Initial 4YO+ Program Payment and 3YO Program Trial Payment funding allocations for 2024 will be calculated using the NSW Enrolment data from June 2023 provided by the Australian Government.

Adjustments to 4YO+ Program Payment and 3YO Program Trial Payment funding will be applied by the end of 2024 to reflect variations in enrolment numbers, using data from a representative week in February 2024.

More information is detailed in Appendix 1 Calculation and Payment.

The 4YO+ Program Payment and 3YO Program Trial Payment will be paid in 2 instalments

1. from January 2024 – for period January to June 2024
2. from July 2024 – for period July to December 2024.

The 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment will be paid in 2 instalments:

1. from December 2023 – for period January to September 2024
2. from July 2024 – for period October to December 2024.

Funding will not be paid unless the approved provider has accepted the Early Childhood Outcomes Commissioned Programs – Funding Agreement – Terms and Conditions – 1 January 2024 to 31 December 2024 (Terms and Conditions) in the Early Childhood Contract Management System (ECCMS).

More information is included in Appendix 1.2 Payment of funding in the guidelines.

The 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment is paid to services who then pass it on to families in the form of reduced fees.

The first instalment of the 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment is larger to enable services to pass on fee relief to more eligible children. This payment system ensures services with more children accessing fee relief at their service than their initial funding allocation will receive more of their allocated fee relief earlier in the year to cover the gap.

The 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment will be paid in 2 instalments according to the schedule below:

75% of the service/s initial funding allocation from December 2023 – for period January to September 2024

25% of the service/s initial funding allocation from July 2024 – for period October to December 2024.

Refer to Appendix 1.2 Payment of funding for further information on the schedule of payments.

You will receive a Payment Advice from the department via email for each payment made. The Reference No. column indicates whether the payment is related to the 4YO+ Program Payment, 4YO+ Fee Relief Payment,3YO Program Trial Payment, or 3YO Fee Relief Trial Payment. The Details column indicates which service the payment is for.

The department will communicate initial funding amounts, including a breakdown of loadings and the number of eligible fee relief enrolments funded, to the approved providers of eligible services via email.

Payment amounts for each service are also recorded in the Early Childhood Contract Management System (ECCMS). Follow these instructions to log in to ECCMS to view payments for each service:

1. To log into ECCMS, access the portal link and log in using your myGovID.
2. On the ECCMS menu, click Funding Specification.
3. Click the Start Strong for LDC (SSL) funding specification for the service.
4. Click the Payments tab.
5. View the payments made for each service. The payment type can be identified in the Schedule Name column.

Please note that the funding amounts communicated to approved providers via email and in the ECCMS exclusive of GST. The funding you receive may include GST – this depends on whether the approved provider is registered for GST.

4YO+ Program Payment funds may also be used as an interim measure to provide fee relief to families of eligible children aged at least 4 years old on, or before, 31 July 2024, where the initial 4YO+ Fee Relief Payment allocation does not cover the number of eligible children accessing fee relief.

3YO Program Trial Payment funds may also be used as an interim measure to provide fee relief to families of eligible children aged 3 years old and not yet 4 years old on, or before 31 July in 2024, where the initial 3YO Fee Relief Trial Payment allocation does not cover the number of eligible children accessing fee relief.

In situations where 4YO+ Fee Relief Payment and 3YO Fee Relief Trial Payment funds received by the approved provider are not sufficient to provide fee relief to all the families of eligible children, an adjustment may be made.

Refer to Section 5.3 Data reporting and submission of the guidelines.