Published enforcement and decision actions
As the NSW Regulatory Authority for early childhood education and care (ECEC), the department publishes information about serious enforcement actions taken against early childhood providers and educators. This includes prosecutions, suspensions, cancellations and enforceable undertakings.
Publishing this information is part of the department’s commitment to keeping families, the community and the ECEC sector informed about the compliance actions it takes in relation to serious offences.
This page provides details of the enforcement actions undertaken and the providers and services that have had their approvals cancelled or suspended by the Regulatory Authority. It is updated on a quarterly basis.
What is an approved provider?
An approved provider of an ECEC service is the person or organisation approved to operate the service. The approved provider is ultimately responsible for ensuring that the service complies with legal requirements. A nominated supervisor within an individual service and family day care educators also have obligations under the law.
Risk-based approach
The department uses a risk-based approach to regulation including conducting monitoring activities as part of that approach. If the department detects a breach of the legislation, it will formally notify the approved provider and will take any necessary and appropriate action to ensure the issues are rectified.
Visit the regulatory framework page for information on the laws that apply to your service.
Enforcement actions taken
The table below shows the number of enforcement actions issued by the Regulatory Authority for the current calendar year (2024) only.
| Compliance action type | Q1 | Q2 |
|---|---|---|
| Compliance notice issued | 109 | 151 |
| Emergency action notice issued | 41 | 31 |
| Enforceable undertaking issued | 7 | 6 |
Resources available for support
The department works closely with approved providers and services to ensure they are aware of their legislative requirements to deliver safe, high quality and well-regulated ECEC services for children.
Resources are available for services, providers and educators on the Early Childhood Education and Care Resource Library, Filter by topic, quality area, and resource type.
For additional support, visit the Australian Children’s Education and Care Quality Authority (ACECQA) website.
More information
If you are unable to find the information you need, please contact our Information and Engagement (I&E) team on 1800 619 113 or by emailing ececd@det.nsw.edu.au.